Testimonials

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We are so thankful to Daniela for helping us through the challenges of caring for our family member with Alzheimers.  Daniela is so caring and experienced and she has given us peace of mind by helping with communication with  the home health care givers, future planning and expectations, family  communication and so much more.  It’s been a huge weight off our  shoulders and the best decision we made to hire her!
~ Trish M.

"Daniela  was hired to help oversee the care of my elderly uncle residing in a  nursing home since there were no family members close-by.  She  immediately set to work contacting various members of the health care  team at the nursing home as well as coordinating a visit with my uncle’s  attorney.  Unfortunately, the COVID-19 epidemic hit and the nursing  home was locked down.  Despite this, Daniela continued to make numerous  telephone calls checking in on his well-being, as well as requesting a  list of anything he may need.  She remained in close contact with me,  either via telephone or e-mail.  In the end, my uncle. sadly passed away from the epidemic without meeting Daniela, but her presence  in his life - albeit in the background - was a positive influence on  the family.  She helped coordinate end-of-life care compassionately and  empathetically.  And...she was able to secure his personal effects from the nursing home and  arranged for shipment to me, which was an amazing feat during the  climate of the epidemic! Daniela’s  professionalism along with her compassion and empathy made the last  several chaotic weeks of my uncle’s life and sadness of his death less  traumatic for all involved. 

I  strongly recommend utilizing Daniela’s service in caring for elderly  family members as she brings expert knowledge of geriatric care  guidelines, as well as policies and procedures.  Her presence eases the  stress of caring for family members.” 

 ~ Susan V.

Being  faced with a crisis when there is no plan in place is not only an  emotional toll, but a time consuming one, and time may not be on your  side. Ms. Masters was able  to quickly guide me through the process of end of life care for both my  parents when I had no plan in place. She was able to assess our  financial picture, point me to the best health care facilities for their  needs, and reassure me that whatever decisions  were made were in the best interest of my loved ones. Her experience,  and compassion, are evident the moment you meet her.

Being  able to care for my parents at the end of their life was a privilege.  However, getting to that point in a comfortable space would not have  been possible without  the expert guidance of Ms. Masters. 

Without  having Ms. Masters on my side, I don’t know if I could have navigated  the health care landscape as efficiently as I did. Ms. Masters was able  to quickly assess  the needs of my family unit, and create a reasonable plan that could be  executed timely. Her knowledge is invaluable but more importantly, her  compassion and empathy helped to ease our fears.  

~ MaryJo P.

Daniela  is extremely professional and knowledgeable in her area of expertise.  My family and I have worked with her multiple times over the past couple  of years as we  have dealt with my mother’s early onset Alzheimer’s progression and the  need for further care.  

Each  time we had questions or needed assistance, Daniela was quick to  respond and help out in every way she could; she is amazing! Her  compassion and support through  this difficult journey has made our heartbreaking situation less  painful and we are extremely grateful to her. I cannot say enough about  what a wonderful person and resource she has been for my family and me. 

~ Julie R.

Thank you so much for your help.  I truly don’t know how I could have gotten through this journey without you.  Your business is certainly filling a void in this current day and age.  I look forward to putting the rest of the puzzle together to resume normalcy. 

~ CH.

Thank you for helping my family.  Your kindness and direction were immeasurably appreciated.  You gave us a compassionate, pragmatic framework for a difficult situation. 

~ BF.

Hiring Daniela Masters was one of the best things I've ever done.  My mom's funds were getting low and I needed to find a Masshealth facility fast. As soon as I gave Daniela the green light That she was hired and move forward she contacted over 8 facilities close to my home. The facility my mom was leaving made it difficult for  us to get my mom's medical records but Daniela

kept me informed up to the minute her progress. She continued to work tirelessly until my mom's records were finally sent to 6  facilities. Daniela did a great job communicating every detail of her progress. She kept me up to date with all the details of the facilities that would accept my mom. With her incredible skills,  we were able to get my mom into a facility in 3 weeks from door to door. She's very reasonable and worth every penny. I can't tell you how comforting it was knowing Daniela was on the job. I knew she would find my mom a place to live. She works as if she is p art  of your family. She's old school. She returns calls and emails and answers all questions through this difficult process.

I highly recommend Daniela Masters if you're looking to get your Parent into a Masshealth Nursing Home.

~ Jim P.

 My mother went to an assisted living facility and after only 3 months needed to leave and be placed in a nursing home.  I had already done some legwork on local nursing homes but found the process extremely overwhelming .  The back and forth phone-calls, the information that each nursing home needed, and understanding the process, language, and pros and cons of each one was daunting.  My close friend who had just been through this process highly recommended Daniela so I reached out to her. Boy was I so happy I did. She freed me up from all of the legwork needed and enabled me to have time to try and handle all of the emotions I had placing my mom in a nursing home.  Her extensive background in this field provides a perspective that most lay people do not have. Hiring Daniela was the best decision I made as she made the process of transitioning my mom to a nursing home seamless. She was efficient, kept me updated continually, and I felt at peace knowing she was handling it all. As I told her in an email - she was a godsend and I appreciated everything she did to help in this process.  I also am grateful to know I have someone to reach out to for help if the need arises.

                  ~Jennifer W.