We are so thankful to Daniela for helping us through the challenges of caring for our family member with Alzheimers. Daniela is so caring and experienced and she has given us peace of mind by helping with communication with the home health care givers, future planning and expectations, family communication and so much more. It’s been a huge weight off our shoulders and the best decision we made to hire her!
~ Trish M.
"Daniela was hired to help oversee the care of my elderly uncle residing in a nursing home since there were no family members close-by. She immediately set to work contacting various members of the health care team at the nursing home as well as coordinating a visit with my uncle’s attorney. Unfortunately, the COVID-19 epidemic hit and the nursing home was locked down. Despite this, Daniela continued to make numerous telephone calls checking in on his well-being, as well as requesting a list of anything he may need. She remained in close contact with me, either via telephone or e-mail. In the end, my uncle. sadly passed away from the epidemic without meeting Daniela, but her presence in his life - albeit in the background - was a positive influence on the family. She helped coordinate end-of-life care compassionately and empathetically. And...she was able to secure his personal effects from the nursing home and arranged for shipment to me, which was an amazing feat during the climate of the epidemic! Daniela’s professionalism along with her compassion and empathy made the last several chaotic weeks of my uncle’s life and sadness of his death less traumatic for all involved.
I strongly recommend utilizing Daniela’s service in caring for elderly family members as she brings expert knowledge of geriatric care guidelines, as well as policies and procedures. Her presence eases the stress of caring for family members.”
~ Susan V.
Being faced with a crisis when there is no plan in place is not only an emotional toll, but a time consuming one, and time may not be on your side. Ms. Masters was able to quickly guide me through the process of end of life care for both my parents when I had no plan in place. She was able to assess our financial picture, point me to the best health care facilities for their needs, and reassure me that whatever decisions were made were in the best interest of my loved ones. Her experience, and compassion, are evident the moment you meet her.
Being able to care for my parents at the end of their life was a privilege. However, getting to that point in a comfortable space would not have been possible without the expert guidance of Ms. Masters.
Without having Ms. Masters on my side, I don’t know if I could have navigated the health care landscape as efficiently as I did. Ms. Masters was able to quickly assess the needs of my family unit, and create a reasonable plan that could be executed timely. Her knowledge is invaluable but more importantly, her compassion and empathy helped to ease our fears.
~ MaryJo P.
Daniela is extremely professional and knowledgeable in her area of expertise. My family and I have worked with her multiple times over the past couple of years as we have dealt with my mother’s early onset Alzheimer’s progression and the need for further care.
Each time we had questions or needed assistance, Daniela was quick to respond and help out in every way she could; she is amazing! Her compassion and support through this difficult journey has made our heartbreaking situation less painful and we are extremely grateful to her. I cannot say enough about what a wonderful person and resource she has been for my family and me.
~ Julie R.
Thank you so much for your help. I truly don’t know how I could have gotten through this journey without you. Your business is certainly filling a void in this current day and age. I look forward to putting the rest of the puzzle together to resume normalcy.
~ CH.
Thank you for helping my family. Your kindness and direction were immeasurably appreciated. You gave us a compassionate, pragmatic framework for a difficult situation.
~ BF.
Hiring Daniela Masters was one of the best things I've ever done. My mom's funds were getting low and I needed to find a Masshealth facility fast. As soon as I gave Daniela the green light That she was hired and move forward she contacted over 8 facilities close to my home. The facility my mom was leaving made it difficult for us to get my mom's medical records but Daniela
kept me informed up to the minute her progress. She continued to work tirelessly until my mom's records were finally sent to 6 facilities. Daniela did a great job communicating every detail of her progress. She kept me up to date with all the details of the facilities that would accept my mom. With her incredible skills, we were able to get my mom into a facility in 3 weeks from door to door. She's very reasonable and worth every penny. I can't tell you how comforting it was knowing Daniela was on the job. I knew she would find my mom a place to live. She works as if she is p art of your family. She's old school. She returns calls and emails and answers all questions through this difficult process.
I highly recommend Daniela Masters if you're looking to get your Parent into a Masshealth Nursing Home.
~ Jim P.
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